California Privacy Notice

Last updated: 2026/2/2

This California Privacy Notice supplements our Privacy Policy and applies to California residents. It explains the categories of personal information we collect, how we use and disclose it, and the rights available under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).

Categories of Personal Information We Collect
Depending on how you interact with our website, we may collect the following categories:

  • Identifiers (such as name, email address, phone number, IP address, and order identifiers)

  • Customer records information (such as shipping and billing address)

  • Commercial information (such as products purchased and order history)

  • Internet or other electronic network activity information (such as browsing interactions and site usage)

  • Approximate geolocation data (such as location inferred from IP address)

  • Inferences (such as preferences inferred from browsing or purchase activity to improve the site experience)

Purposes for Collection and Use
We collect and use personal information for purposes including:

  • Providing and operating our website

  • Processing orders, shipping, returns, and refunds

  • Communicating with you about purchases and support requests

  • Fraud prevention and security

  • Analytics and improving our services

  • Legal compliance and enforcing our terms

Disclosures of Personal Information
We may disclose personal information to service providers and contractors that help us operate our business, such as payment processors, shipping carriers, hosting providers, analytics providers, and customer support tools. We disclose information as needed for these providers to perform services on our behalf.

Retention
We retain personal information as reasonably necessary for business purposes such as completing transactions, recordkeeping, customer support, and legal compliance.

Your California Privacy Rights
California residents may have the right to:

  • Know what personal information we collect, use, disclose, and share

  • Request deletion of certain personal information (subject to legal exceptions)

  • Request correction of inaccurate personal information

  • Opt out of the sale or sharing of personal information (if applicable)

  • Limit the use and disclosure of sensitive personal information (if applicable)

  • Not be discriminated against for exercising privacy rights

How to Submit a Request
To submit a request, contact us at info@luggveil.com. Please include your name, contact information, and the type of request. We will verify your request before responding.

Authorized Agent Requests
You may designate an authorized agent to make a request on your behalf. We may require proof of authorization and verification of your identity.

Merchant Information (Official Store Details)
Store name: Luggveil
Address: 22 Midway Ave, Buffalo, NY 14215, United States
Phone: +1 479-637-0297
Email: info@luggveil.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)